Administrative Positions

Evening Receptionist

Position Summary:  The Evening Receptionist works collaboratively with the Neighborhood Music School (NMS) community to realize the NMS mission: to deepen the human experience and build connections through the learning, practice, and presentation of the performing arts. The Evening Receptionist welcomes students, families, teachers, staff, and visitors to our main facility at 100 Audubon Street in New Haven and provides exemplary service in every interaction, enhancing the overall NMS experience for all.

Supervisor: Director of School Operations
Workday: During the academic year: Monday - Friday, 6:00 p.m. - 9:00 p.m.; during the summer session: Monday - Thursday, 6:00 p.m. - 9:00 p.m.; possibility of occasional additional hours
Pay Status: Non-exempt
Hourly Rate: $18/hour

Duties and Responsibilities:

• Staff the reception desk at the building entrance and demonstrate excellent customer service with every in-person, phone, email, and intercom interaction;
• Greet and welcome all students, families, teachers, staff, and visitors to the building;
• Answer general questions from the public about NMS programs, events, promotions, initiatives, communications, enrollment procedures, etc.;
• Direct people to rooms within the building;
• Answer the phone, transfer calls, take messages, retrieve voicemail messages, and refer inquiries to the appropriate NMS staff members;
• Collaboratively maintain the front desk calendar, noting activities within the building;
• Relay day-to-day information, such as information about student or teacher absences, to relevant students, families, teachers, and staff in a timely fashion;
• Collaboratively maintain the log of equipment signed out by teachers and staff;
• Process payments from students and complete other administrative tasks in NMS’s enrollment software;
• Complete general administrative support tasks, such as making photocopies, printing documents, filing paperwork, preparing mailings, etc.;
• Ensure that the reception desk and lobby area are kept tidy and organized;
• Participate in safety and security trainings and follow procedures in the event of an emergency;
• Work collaboratively with NMS colleagues to resolve concerns successfully.

The above list of duties and responsibilities is not intended to be an all-inclusive list. Additional duties may be assigned.

Requirements and Qualifications:

• Understanding of the NMS mission and values, and a love of the arts;
• Appreciation of the diversity of the New Haven region and the NMS community;
• Commitment to equity and inclusion, and a desire to be part of building an anti-bias anti-racism culture;
• Enthusiasm for working with people;
• Ability to work collaboratively and with an open mind;
• Attention to detail and accuracy, with pride in quality of work;
• Prioritization of punctuality;
• Excellent communication and customer service skills, including strong phone skills;
• Ability to remain poised and productive under pressure;
• Strong organizational and multi-tasking skills;
• Problem-solving skills and a strong interest in helping others;
• Familiarity with Microsoft Office and Google Workspace;
• Additional language skills a plus;
• First Aid and CPR certification a plus;
• High school diploma or equivalent. 

To Apply:

‍Send a completed application (found here), your resume, and a cover letter or email introduction to jobs@nmsnewhaven.org, Attn: Gillian Eversman.

Senior Director of Programs

The Senior Director of Programs (SDP) is an integral part of the leadership team at Neighborhood Music School (NMS). The SDP is responsible for managing a $3.3 million program budget and overseeing and advancing all programmatic areas in support of the NMS mission. The SDP supervises the Directors and Coordinators of all programs, including Music Education, Dance and Wellness, Drama and Film, the Preschool, Atlas Middle School, Creative Youth Development, the Studio at NMS, Audubon Arts and other summer programs.

This opportunity to join NMS’s leadership team comes at an exciting time in our history as we expand our services into new communities and work to deepen our impact and strengthen our commitment to access for all. Despite the challenges of the past few years, NMS is in a stable financial position and has recently launched a new middle school, and built a piano lab and  state-of-the-art recording studio. This visionary leader will continue to guide NMS into the future by responding to emerging and evolving community needs and interests, demographic changes, pedagogical approaches, and use of technology.

To learn more about this position and how to apply, please download the Opportunity Guide.

Teaching Positions

We are always on the lookout for talented and dedicated teachers to join our group of exceptional teaching artists!
We have an immediate need for the following:

Music, Dance, and Drama Teaching Artists

Neighborhood Music School music and dance instructors are outstanding teaching artists; educators who embrace a student-centered approach to instruction and are committed to working in a non-profit community arts institution. Teaching artists engage students of all levels and abilities to develop a joyful interest and skilled application in their area of study. NMS instructors model artistic excellence through their personal pursuit of artistic development through active performance and ongoing practice. Our teaching artists are passionate about contributing to the NMS mission and upholding our core values. Part-time positions are currently available in group and individual instruction in piano, voice, violin, and dance.

Requirements and Qualifications‍

• An understanding of the NMS mission and a love of the arts;
• An appreciation of the diversity of the New Haven region and the NMS community;
• A commitment to equity and inclusion, and a desire to be part of building an anti bias anti racist culture;
  
• Ability to think strategically and work collaboratively and with an open mind;
• A desire to lead through compassion and service and a commitment to personal growth;
• Attention to detail and accuracy, with pride in quality of work;

‍To Apply:

‍If you are passionate about teaching, please send a completed application (found here), your CV/resume, along with a cover letter detailing your teaching interests and expertise to educationjobs@nmsnewhaven.org. Tell us what you value, and why you feel you might be a good fit for NMS. We look forward to hearing from you!