Make Up Policy
Instructors commit to a set schedule of NMS teaching days based upon student registration. To honor the commitments of our instructors and families, we follow the make-up policies outlined below.
Lessons missed due to teacher absence are rescheduled at the earliest mutually convenient date possible. If the instructor is not able to make up the missed lesson by the end of the term, the School will issue a credit to the family’s account.
Due to space and scheduling considerations, Neighborhood Music School does not make up lessons due to student absences or cancellations. There are no refunds for lessons or classes missed due to student absence. Please make every effort to attend your scheduled lesson time.